FAQs

What is Tool Mart, Inc.?

Tool Mart, Inc. was founded in 1998 as a wholesale tool business. For many years, our focus was serving as a wholesale tool distributor to industrial and agricultural stores and outlets, where we would source quality tools and sell them to consumers at a discount price.

Today, Tool Mart, Inc. manufactures tools under our own brand, and we now offer wholesale tools to the general public through our extensive online store.

Learn more about Tool Mart, Inc. here.

Do you have minimum buying limits for your wholesale tools?

Unlike many other wholesale tools distributors, we never require minimum order limits to quality for our always low wholesale and closeout prices. Tool Mart, Inc. was founded as a company that serves construction professionals and DIYers alike by providing quality tools from trusted brands at the most competitive prices.

Do you accept returns/exchanges?

Returns

We accept returns, so long as the item is not damaged or broken as a result of usage. You can return items in their original packaging within 30 days of your purchase with receipt or proof of purchase. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.

Once we receive the returned item, we will examine it and notify you via your provided contact information to ensure it is not damaged. If the item is returned in acceptable condition, we will issue your return; you should receive your refund within 3-5 business days.

To follow-up on the status of your return, please contact our customer support team.

Exchanges

We will exchange products if they arrive defective or damaged. If you receive an item from Tool Mart and believe it to be defective or damaged, please contact us right away with details of the defect or damage. If possible, please provide a detailed description and submit photos if applicable.

After contacting us, you can return your damaged or defective item for exchange by sending the item to:

Once eligibility is determined, we will send you a replacement product at no cost to you.

What does Tool Mart Inc make?

Tool Mart, Inc. manufactures our original line of powertrain generators, Armor gun safes, power winches, ratchet straps, and similar tools. Powertrain has earned a reputation for having superior design qualities compared to the average store-bought brand. Both professionals and DIYers choose Powertrain tools and equipment for its reliability, durability, and power – all at an affordable price.

How can I contact you?

You can contact us by any of the following means:

Email: tech@toolmartinc.com

Physical Address: Tool Mart, Inc. 134 Second St. Golden, MS 38847

Phone:  1-800-869-3395

Or, simply fill out the contact form here