Tool Mart, Inc. Shipping & Returns
Tool Mart, Inc. charges standard shipping rates. We pass along any discount on freight that we receive from any carriers to help our customers save money on shipping.
Some of our items must ship via truck line and may include resident fees and liftgate fees depending on the item’s weight.
Free shipping is only available on items being shipped to the contiguous 48 states. We normally ship all orders in 2 to 3 business days. For rush orders, please contact us or add notes to your order clarifying your rush order request. In most cases, we can accommodate these requests and push your order to the front of the shipping line.
We kindly request that all customers check for damage upon receipt of their item before signing off and accepting responsibility for their shipment.
If you are unsatisfied with your item, you may return it so long as it is not broken or damaged as a result of using it. Please return items in their original packaging within 30 days of purchase along with the receipt (or other proof of purchase). We cannot accept returned items or offer exchanges if more than 30 days have passed since you purchased the item.
After we receive your returned item, we will notify you that we have received it and inspect it to ensure that it is not broken or damaged. Once we have confirmed that the item is not broken or damaged and is in acceptable condition, we will issue your refund. Your refund should process within 3-5 business days.
If you need to inquire about the status of your return, please contact our customer support team.
If you receive an item from us and it arrives defective or damaged, we will exchange the item at no additional cost.
If a product arrives defective or damaged, please contact us as soon as possible to provide details of your defective or damaged item, including a description and any photos, if applicable.
Our support team will provide information for returning your defective or damaged item. Once we have determined eligibility, we will ship you a replacement item at no additional cost.
No Minimum Order Required
Tool Mart, Inc. was established to serve both construction professionals and DIYers alike by offering quality, name brand tools at competitive price points. In keeping with that tradition, we separate ourselves from our competitors by offering quality wholesale and closeout name brand tools with no minimum order limits required to qualify for our always low prices.